Effective Date: June 15th, 2025
KOS Construction Inc. (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share information through our website (https://kosconstruction.ca) and related services, including SMS communications. By using our site or services, you agree to the terms of this policy.
1. Information We Collect
We collect the following information from users:
- Personal Information: Name, phone number, email address, physical address, and other contact information you provide when filling out forms or communicating with us.
- Automatically Collected Data: IP address, browser type, device identifiers, and usage data through cookies or tracking tools.
- SMS/Phone Data: When you opt-in to receive SMS/text messages from us, we may collect your mobile number and confirmation of delivery or interaction.
2. How We Use Your Information
We may use your information to:
- Respond to inquiries, requests, or service quotes
- Send appointment reminders, service updates, and promotional messages via SMS or email (only with prior consent)
- Improve website functionality and customer experience
- Maintain records for legal or internal business use
3. SMS Communication Policy (A2P Compliance)
By providing your phone number, you consent to receive SMS messages from KOS Construction Inc. related to your inquiries, service updates, or occasional promotions. Message frequency may vary. Standard message and data rates may apply.
Consent & Opt-Out:
- You may opt out of SMS communication at any time by replying STOP.
- For help, reply HELP or contact us at info@kosconstruction.ca.
- We do not sell, rent, or share your phone number with third-party marketers.
4. Data Sharing
We do not sell or rent your personal information. We may share data with third-party service providers to help operate our business (e.g., SMS platforms, web hosting, CRM systems), who are contractually obligated to protect your data.
We may also disclose information when required to comply with the law or protect our legal rights.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction.
6. Your Rights
You have the right to:
- Access and update your personal information
- Withdraw consent for communications
- Request deletion of your data (subject to applicable legal obligations)
Please contact us at info@kosconstruction.ca to exercise your rights.
7. Changes to This Policy
We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of our services indicates your acceptance of any changes.
8. Contact Us
For questions about this Privacy Policy or your data, please contact us:
KOS Construction Inc.
810–634 6 Ave SW
Calgary, AB T2P 0S4
Email: info@kosconstruction.ca